Field Service Engineer – Laboratory Equipment

Location: Mainly site based in Slough with regional travel when required

Our client is an industry leading manufacturer of high quality laboratory equipment and an approved service provider for Agilent HPLC systems!

They are growing at pace and increasing the range of instruments that they can service and support which means that no two days will ever be the same for you!

You will have the best of both worlds in this role as you will be a dedicated onsite engineer for an amazing pharmaceutical client in your local area but will still have the opportunity to travel to other client sites in the region when required!

Full product training will be provided so if you are a Medical Device or Laboratory Equipment Field Service or Site Engineer who is ready for a new challenge in 2024 then please apply today!

The requirements of the Field Service Engineer – Laboratory Equipment

• Previous experience as a Field Service Engineer or Site Engineer with a background servicing either medical device or life science/biotech laboratory equipment
• You will hold a relevant Engineering qualification such as a BTEC, HND, HNC, City & Guilds etc in either Electrical, Mechanical or Electro-Mechanical
• Experience of working in GLP & GMP environments would be an advantage
• Must hold a Full UK driving licence and valid Passport
• Experience of effective verbal communication skills in a customer facing or customer service environment, with excellent telephone manner

The role of Field Service Engineer – Laboratory Equipment:

• Carry out repairs, calibration, and servicing for Agilent HPLC systems (1100, 1260, 1290 etc) and other laboratory equipment as required
• Maintain up to date knowledge of the Company’s products and services and current research to keep customers and potential customers informed and maintain the company’s profile
• Maintain data and provide accurate reports to deadlines
• Always maintain adequate amounts of stock and equipment to minimise customer downtime and ensure compliance with contractual objectives
• Develop and maintain effective customer facing communication and questioning skills to determine the issues to be resolved
• Intermediate level IT skills in MS Office and report writing in Word & Excel
• Ensure customer field service reports are completed and any surplus parts are returned to the office within a 48-hour time frame

Benefits: 

• Base Salary Circa: £30,000 – £37,000 DOE
• Fully Expensed Company Car
• Pension
• Company Credit Card
• 25 Days Holidays + 8 Bank Holidays
• Laptop & Phone

For more information about the role or to apply send your CV now to oliver.gill@langtonhowarth.com or call Oliver today on +44 (0) 113 243 3499

** IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK AND CANNOT START IMMEDIATELY, PLEASE DO NOT APPLY. THERE IS NO SPONSORHIP AVAILABLE **

Langton Howarth also operates a recommend a friend referral scheme. So, if you know someone would be good for this role, email your nominated candidate’s name and contact details in confidence via email too, and we will ensure you receive £100.00 (o/e) of vouchers from a high street retailer of your choice once we have successfully placed the person referred by you.