Field Service Engineer – Laboratory Automation

Territory: Milton Keynes, Bedford, Cambridge, Stevenage regions

My client is a market leading manufacturer of innovative laboratory automation technology!

These robotic products are used by Scientists in top 10 pharmaceutical companies globally to assist in creating lifesaving medicine and advancing new scientific discovery!

If you are already a Field Service Engineer and have experience servicing equipment in the Life Science/Biotech/Medical Devices sectors with an electronics/electro-mechanical background, then please apply today!

The responsibilities of the Field Service Engineer – Laboratory Automation:

• As a Laboratory Automation Field Service Engineer your key objective will be to perform instrument installation, application set-up, maintenance, trouble shooting, repairs and other service support activities as required
• Solve customer problems, ensure maximum availability and functionality of the instruments
• Interact with Customers, Sales, and Field Automation Specialists to resolve problems, offer advice and provide solutions in a timely & cost-efficient manner
• Provide support throughout Europe when required
• Plan, Maintain and Perform customer training courses across the territory
• Escalate and resolve issues regarding customer complaints, exceeding deadlines, and other critical occurrences
• Support the automation sales specialist with their sales efforts, product demonstrations and trade shows

The Requirements of the Field Service Engineer – Laboratory Automation:

• Experience as a Field Service Engineer servicing technical equipment ideally in the Life Sciences, Biotechnology, Chromatography/Mass Spectrometry, Medical Devices, Clinical Diagnostics, or related sectors
• A relevant qualification ONC/OND/HNC/HND/NVQ/City & Guilds or BSc/BEng in an Electronics/Electrical Engineering or Electro-Mechanical field
• Self-motivated and enthusiastic with excellent interpersonal & problem-solving skills, and you will enjoy working independently as well as part of a long standing & successful UK & wider European automation service team
• Hold a full UK driving licence & valid UK passport with the ability to stay away from home when required

Salary & Benefits:

• Base Salary Circa: £35,000 – £42,750.00 DOE (Rising to £43,750 after probation!)
• Up to 20% bonus!
• Fully Expensed & High-Quality Hybrid Company Car
• Private Pension
• Daily Allowance + Business Expenses
• Healthcare (including Dental & Eye Care)
• 25 Days Holiday + 8 Bank Holidays
• Mobile + Laptop

Apply right now by calling Oliver Gill – Specialist Recruitment Consultant at Langton Howarth Ltd on 0113 243 3499 or email your up to date word CV to olivergill@langtonhowarth.com Langton Howarth is the market leading scientific supplies company placing people into dream jobs across the UK and Europe daily.

You must have full right to work in the UK to be considered for this role

Langton Howarth also operates a recommend a friend referral scheme. So, if you know someone who could be good for this job, email your nominated candidate’s name and contact details in confidence via email too, and we’ll ensure you receive £100.00 of vouchers from a high street retailer of your choice.