Milton Keynes
Posted 4 days ago

Trainee Field Service Engineer

Salary: £22,000 – £25,000 + Company Car + Bonus + Pension (6% employer & 3% employee contribution) + Healthcare + 4x Death in Service + 23 Days Holiday + 8 Bank Holidays

Territory: South UK

Your Location: Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, Surrey, Sussex, Oxfordshire or Cambridgeshire areas

The Requirements:

  • You will already have 1+ year’s experience of working hands on with Mass Spectrometry and/or Chromatography equipment in a laboratory environment in either a Laboratory Instrument Support, Instrument Technician, Calibration Technician or Equipment Maintenance Technician role
  • You will already be the “go to” person for Mass Spectrometry/Chromatography instrument support, routine preventative maintenance and troubleshooting
  • You will be educated to BSc level in a Chemistry discipline such as Analytical Chemistry, Biochemistry, Organic Chemistry, Pharmaceutical Science or closely related area
  • Must hold a full UK driving licence & valid passport
  • Experience of effective verbal communication skills, with an excellent telephone manner
  • Able to demonstrate experience in supporting customers or internal employees such as training or general support
  • Willing and motivated to travel extensively and spend nights away from home

The Responsibilities:

  • Within the Trainee Service Engineer role you will undertake on the job training in the field or within the workshop with a Field Service Engineer to carry out repair, calibration and service of laboratory equipment such as: HPLC, GC, LC, GC-MS, CTC, Dissolution and online SPE
  • Perform preventative maintenance and service to contract schedules, whilst carrying out on site installation and operational qualification to manufacturer’s protocols, provision of effective & efficient service support to customers to given deadlines within the Field Service Engineer role
  • To fault find and resolve issues to customer expectations to Service Level Agreements and build/ maintain strong customer relationships and maximise customer’s use of the products and services
  • Arrive at our client for 9am start to effectively use time management and prioritisation skills to complete work to deadlines, respond to breakdowns that the office receives in a swift and timely manner
  • Demonstrate a proactive and self-motivated approach to maintaining current knowledge of products and services and consistently offer customers an enhanced service whilst building harmonious, co-operative and productive working relationships with all members of the company and maintain a co-ordinated team approach

The Company and Opportunity:

  • My client is amongst the industry leaders in the supply and service of chromatography equipment and consumables used extensively in the Pharmaceutical, Environmental, Biotechnology industries as well as Academia. They offer clients an unrivalled service choice on GC, LC, GCMS, CTC, Dissolution and online SPE products
  • The successful candidate will work within a team that supports their contracts across the UK and the company offer an exciting opportunity to enter this specialised field and join their market leading team of service engineers. They are an extremely entrepreneurial organisation where everyone’s opinion matters, each individual’s impact is valued, and you have immediate access/ support from Director Level
  • An ideal opportunity for someone currently looking to take their next steps from being laboratory-based working with HPLC/ Chromatography to progress into a Field based Service position

This is an immediate requirement so please apply today by sending your up to date word CV and current package details to Oliver Gill at or you can call Oliver for more information on; 0113 243 3499 or 07792 488 206

You must have full right to work in the UK to be considered for this role

Langton Howarth also operates a recommend a friend referral scheme. So if you know someone who could be good for this job, email your nominated candidate’s name and contact details in confidence via email too, and we’ll ensure you receive £100.00 of vouchers from a high street retailer of your choice once we have successfully placed the person referred by you.

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